Sow trust, reap trust
This blog is part of the 9 growth principles of Route ICR
Each week in our blog, we focus on the 9 tips that strengthen teamintuition in your business.
Today's tip 2: 'A team is more than the sum of its parts, and mutual trust is the foundation of collaboration: when others can rely on you and you on them, mutual trust grows.'
If you want to grow your business successfully, the emphasis in implementation should be on effective and efficient business operations. Team intuition helps you achieve this. And to develop team intuition, trust is essential. The basis for trust lies in creating mutual expectations and organizing the business accordingly. This implies that trust is a leadership risk. In other words, if I, as an employee, do not trust my leader, who is the entrepreneur, it will affect our company's performance.
Therefore, paying attention to trust is an important condition for having and maintaining successful relationships. But how do you build trust? Does the approach differ in your personal life compared to your business environment? And is trust based on intentions or actual actions?
Mutual Trust Depends on Culture
We all know that trust is based, among other things, on observations. And since an expression from one person leads to an observation by another, this means that expressions influence trust. As humans, we perceive expressions, and they can be positive or negative. Being conscious of the effect an expression has on trust can and will indeed pay off.
This concept extends to how the internal organization is structured and how it deals with issues. We are then in the environment where the expressions come from. Don't we have control over how we organize our business? And don't we also have a significant influence on our company's culture?
Thus, we see that we actually have the steering wheel in our hands to consciously work on the trust perceived by the team (the employees), customers, and suppliers. It's clear that cultivating trust is not just about correctly delivering the end products, but also about the journey there. It needs continuous attention.
Therefore, ensure that the entire process in your company is geared towards giving off positive signals: getting everything right the first time! This reduces the chance of damaging trust. Mutual trust is the foundation of collaboration. When others can rely on you and you on them, mutual trust grows. And that's the basis for developing team intuition. It also strengthens job satisfaction, and that's something we all want!
Question: How strong is the mutual trust within your company?