What is quality management?
Quality management is about ensuring a predefined level of quality for a product, production process, service, or organization. Within ICR, quality management is explicitly included as an objective, but not because it is a distinct field. Quality management is actually reflected in all processes and components of your organization.
The ICR in the Growth Compass serves as the overall indicator of the quality level of your organization.
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Also read Successful entrepreneurship can be learned.