ICT continuity refers to an organization's ability to keep its information technology (ICT) systems, processes, and services operational, even in the event of unexpected incidents or failures. This involves planning, implementing, and maintaining measures and procedures to ensure that business-critical systems and data remain available at all times, regardless of circumstances.
The goal of ICT continuity is to protect business operations and ensure that the organization can continue functioning during and after incidents such as power outages, cyber-attacks, natural disasters, or other disruptions. This includes ensuring the availability of ICT systems and applications. Availability indicates the extent to which an ICT service, system, or component is accessible to authorized users, typically presented as a percentage (the higher, the better).
Today, without ICT, many businesses cannot process transactions, support operations, or function effectively. Therefore, it is prudent to establish requirements for ICT and demonstrate how the continuity, availability, functionality, and security of the ICT environment are ensured.
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