What is customer experience?
Customer experience represents the perception customers have during all possible contacts and interactions with your company. Perception literally means observation. This process of observation involves interpretation, selection, and organization of sensory information.
Therefore, by using our senses as customers, and through hearing, seeing, smelling, feeling, and tasting, we form our customer experience.
Sustainable success through manageable and controlled growth
The ICR online business software helps entrepreneurs and organizations find balance and peace, through manageable and controlled growth, with the goal of a healthy organization and sustainable success. We do this through the all-encompassing ICR cycle.
Choose our successful approach and start your process to go from ambition to result with the ICR Ambition Refresher!
The comprehensive ICR cycle
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