Customer experience

What is customer experience?

Customer experience represents the perception customers have during all possible contacts and interactions with your company. Perception literally means observation. This process of observation involves interpretation, selection, and organization of sensory information.

Therefore, by using our senses as customers, and through hearing, seeing, smelling, feeling, and tasting, we form our customer experience.

Determine the Goal, Make a Plan, and Get Started

Determine the goal, make a plan, and get started. Does that appeal to you? Then start your journey towards growth and success now, completely free of charge. We give you 14 days to experience our structured Route ICR approach, from step-by-step plans and e-learning to collaboration and improvement plans. And there's no obligation!

Also read Successful entrepreneurship can be learned.